Frequently Asked Questions
- Grainline Apparels
- FAQs
Frequently Asked Questions
Clothes that make you smile
We typically require a minimum order of 120 - 200 pieces per style and colour, depending on the category.
Yes! We provide fit and fabric samples for review and approval before proceeding with full production.
We specialise in:
- Ladies’ wear (e.g., silk pyjamas, co-ord sets, dresses)
- Men’s wear (e.g., shorts, tracksuits, sports tops)
- Corporate and Uniform wear (e.g., scrubs, teamwear, aprons and much more)
- Basic wear: T‑shirts, hoodies, joggers, underwear.
To provide an accurate quote, please share:
- Your tech-pack, sketches, or inspiration images
- Desired timeline and delivery date
- Order volumes, size distribution & fabric preferences
- Any special trims, labels, packaging, or branding requirements
Typical timelines:
- Sampling: 2–3 weeks
- Bulk production: 6–8 weeks post-sample approval
- Custom fabric or unique trims may extend timelines.
Our head office is based in Luton, UK, and we manufacture from our wholly owned factories in Punjab, India, offering flexibility in terms of price point and production capability.
Every garment undergoes our strict QC controls. Production reviews take place on the production floor by QC supervisors, followed by final production reviews at the packing table by our expert QC packing staff.
Absolutely. We sign NDAs, restrict design access, and maintain in-house production to protect your intellectual property.
Yes—we offer complete customisation:
- Custom woven/printed labels, hangtags, packaging
- Screen printing, DTF and embroidery is all available.
- We can also develop your design from mood boards or rough sketches.
Yes, although we're primarily a full-package manufacturer and usually source fabrics ourselves. we’ll gladly integrate your fabric and branded trims for production runs to offer you maximum flexibility.
Payment structure is flexible and tailored to your business stage:
- Deposit to start sampling
- Balance before shipment (or milestones)
- Terms vary—get in touch to work out what suits you best
Yes—we handle logistics and can ship via DHL, DPD and FedEx, or arrange freight forwarding (LCL/full containers). You’re also welcome to use your own shipping account and freight forwarding agent.
Absolutely! We welcome visits by appointment—just book a discovery call first so we can prep and make the meeting productive.
We aim to respond within 2 working hours (peak season may slightly delay this).
If issues arise, we’ll address them according to agreed remedies (e.g., rework, replacements). Customer satisfaction is our priority.
Yes! We support sustainable manufacturing by using eco-friendly fabrics, energy-efficient processes, and offering ethical sourcing options.
We provide an all-in-one solution: design ideation, pattern-making, sampling, production, QC, and logistics. You can focus on growing your brand without the hassle of coordinating multiple suppliers.
🔎 Tips for Working with Us
- Provide a clear tech-pack specifying measurements and details
- Order 1–2–1 samples (1 Small, 2 Medium, 1 Large) to help pattern scaling
- Maintain clear communication, especially if working internationally



